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Family & Individual

We support Pacific families and individuals residing in Wellington, Hutt Valley, Porirua and Kapiti to develop skills to cope with different life situations, to reflect and promote self-healing.

We will discuss therapeutic interventions with you and your family, aiga potopoto or support people, and together, decide the best way forward.


About the Service

These options may include:

Wraparound services
We have specialist drug and alcohol counsellors, social workers in schools, Family Start Social workers and Whanau Ora support workers who can provide support from a holistic perspective.

Sometimes we work with external agencies (Probation, Oranga Tamariki – Ministry for Children, and the police) in order to provide the best possible care for you.

One-on-one: individual counselling
The counsellor gives one person their undivided and close attention and assists in identifying and fulfilling individual wishes and needs.

In individual counselling, the focus is by definition on one person, but the counsellor has a responsibility to people beyond that person.  If counselling produces change, this will not be restricted to the individual, but will ripple outwards towards their family and people they come into contact with.

To achieve expected positive results, our counsellors use a variety of approaches such as Fonofale, Te Whare Tapa Wha, Cognitive Behavioural Therapy, Solution Focus, Narrative, Motivational Interviewing, Systemic Approach, Client Centred Therapy and Existential Therapy.
The schedule generally consists of one session each week for a total of 8-12 sessions.  Each session is about one hour long.

Common issues to address during this programme include:

  • Anger management

  • Domestic violence

  • Relationship difficulties

  • Stress management

  • Low self esteem

  • Child abuse

  • Poor parenting

  • Suicide/suicide ideations/anxiety

  • Loss and grief

  • Coping with violence /risk management/ safety plan

Clients enter the programme via self referrals, Courts, Oranga Tamariki – Ministry for Children, CCDHB, Community Probation Services, Police, Care NZ, Lawyers, Rehabilitation and Employment Services Rimutaka, Schools, WINZ, Citizen Advice Bureau, Whanau Ora, Family Start and referrals from family members and relatives.

Family/Relationship counselling
Couples, apart from addressing their violence behaviours, are encouraged to use good communication skills to improve the quality of their relationship.

The couple sessions aim at:

  • Addressing marriage and relationship issues

  • Addressing the safety of children

  • Increasing enjoyment in the family

  • Learning better ways to solve problems

  • Developing effective communication skills

Couples and families are encouraged to learn and practice new ways of communicating and problem solving.  With such practice, we expect that they will learn how to use new skills to increase the satisfaction they get from their relationships.

The 4 stages of our interventions:

  1. The initial referral – Families or friends, agency or workplace, or the potential service user make the initial call or referral to TT Family & Individual Counselling Service (please refer to our contact us page).  Referrals can be sent to: Alternatively please call for an assessment for your situation: (04) 237 6062.

  2. The pre-intervention – Once we receive your referral, the referral will be recorded and assessed against our service entry criteria, and if criteria are met, it will be allocated to the most appropriate Family Violence Counsellor who will organise to meet with the service user/family.  We will contact you to arrange a first face-to-face contact with one of our highly trained and qualified counsellors.

  3. The intervention – This include rapport building, Family Violence comprehensive assessment, care plan formulation, intervention, discharge and refer on to other services within and outside of TT.  We work with you from an eclectic approach and in collaboration with internal/external services to meet your needs.  We offer a minimum of 12 sessions.  Some of the commonly used models we use include: Te Whare Tapa Wha, Fonofale, Sei Tapu, Motivational Interviewing, Client Centred Practice, Cognitive Behavioural Therapy, Existential Therapy, Solution Focused and Narrative Therapy.

  4. Post Intervention – Our aftercare plan helps you to get connected to the appropriate resources and other internal/external services to help you build support. Our Family Violence counsellors will also stay connected with you and make sure that you are supported well when exiting our services.

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